Effective Date: August 15, 2024
Welcome to Senior Tours Portugal (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Data
- Contact Information: When you book a tour, subscribe to our newsletter, fill out a form, or contact us, we may collect your name, email address, phone number, and other contact details.
- Payment Information: If you make a booking through our website, we may collect payment information such as credit card details. This data is processed securely by our payment processing partners.
b. Usage Data
- Log Information: We automatically collect information about your device and browsing activities when you visit our site. This may include your IP address, browser type, operating system, pages visited, and the date and time of your visit.
c. Cookies and Tracking Technologies
- Cookies: We use cookies to enhance your experience on our site, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide Our Services: Process your bookings, manage reservations, and deliver the services you request.
- To Communicate with You: Send you booking confirmations, updates, newsletters, promotional materials, or respond to your inquiries.
- To Improve Our Services: Analyze usage data to improve our website’s content, user experience, and the services we offer.
- To Process Payments: Manage payments and refunds securely through our payment processing partners.
- To Comply with Legal Obligations: Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing the services you requested. These parties are required to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Objection: You have the right to object to the processing of your data where we are relying on a legitimate interest.
To exercise any of these rights, please contact us at:
Email: info@seniortoursportugal.com
Phone Number: +351 123 456 789
Mailing Address: Rua das Flores, 123, 2º Andar, Lisbon, Portugal
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@seniortoursportugal.com
Phone Number: +351 123 456 789
Mailing Address: Rua das Flores, 123, 2º Andar, Lisbon, Portugal